Gondola
Client
Gondola
Year
2024
Category
Digital product
Gondola is automating customs clearance for high-volume parcel operators across Australia and New Zealand. Built in collaboration with leading cross-border logistics companies, the platform replaces fragmented manual processes with a single system that validates, submits, and tracks every declaration in real time — giving operations teams the speed, accuracy, and compliance visibility they need to move millions of parcels without the chaos.
Approach
Strategy
Product Strategy / Product Management / Research & Insights / Competitive Analysis
Design
Product Design / Information Architecture / UX & UI Design / Design Systems / Prototyping
Technology
TypeScript / React / Node.js / API Integration / Cloud Infrastructure / CI/CD & Automated Testing
Built for operators who move fast
Legacy customs workflows were never designed for modern parcel volumes. Gondola ingests manifests in any format — CSV, XLS, or direct API — auto-maps fields to customs requirements, and validates every line before submission. The result is a clearance pipeline that scales from thousands to millions of parcels without adding headcount or risk.
Real-time visibility from upload to clearance
Every declaration is tracked end-to-end with live status updates from Australian Border Force and NZ Customs. Operations teams can see what’s cleared, what’s held, and what needs attention — all in one dashboard. No more chasing emails, cross-referencing spreadsheets, or discovering issues after the fact.
Compliance and security from day one
Gondola was engineered with enterprise-grade security at its core — mTLS encryption, detailed audit logs, and full traceability across every transaction. It slots alongside existing TMS and warehouse systems without migration or rebuilds, so teams get modern compliance tooling without disrupting the infrastructure they already rely on.
